Terms and Conditions

By accessing or using our services, including our website, software, and digital marketing tools, you agree to be bound by the following terms and conditions.

1. Use of Services

Our services are intended for lawful business use only. You agree not to misuse or abuse the services provided. You may not use our platform for unsolicited messages, spam, or any illegal activities.

2. Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials. Motion Hug is not liable for any loss or damage arising from unauthorized use of your account.

3. Intellectual Property

All content, logos, designs, and assets on this site are the property of Motion Hug or its licensors. You may not copy, distribute, or reproduce any content without explicit permission.

4. Subscriptions and Payments

By signing up for any paid services, you agree to the pricing and billing terms presented to you at checkout. Subscriptions may automatically renew unless canceled in advance.

5. SMS and Email Communications

mHub is our SMS messaging program used to communicate important service updates, appointment reminders, promotional offers, and brand-related content.

You can cancel the SMS service at any time. Simply text "STOP" to our number. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up again through the same method you originally used, and we will resume sending SMS messages to you.

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to hello@motionhug.com.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency may vary depending on your interactions with us. For questions about your text or data plan, please contact your wireless provider.

For privacy-related inquiries, please refer to our privacy policy: https://www.motionhug.com/privacy-policy/.

Motion Hug complies with all industry standards and legal regulations for SMS marketing, including A2P 10DLC guidelines and the Telephone Consumer Protection Act (TCPA). We send SMS messages only to users who have provided explicit consent and take privacy and compliance seriously.

6. Termination

We reserve the right to suspend or terminate your access to our services at our discretion, without notice, if we suspect any breach of these terms or misuse of the platform.

7. Limitation of Liability

Motion Hug shall not be liable for any indirect, incidental, or consequential damages arising out of or related to your use of the services.

8. Governing Law

These Terms and Conditions are governed by the laws of the State of California, without regard to its conflict of law principles.

9. A2P 10DLC Compliance

Motion Hug complies with A2P 10DLC messaging regulations and maintains registration for all applicable phone numbers used in our communication systems. We follow all required practices for opt-in, opt-out, and data handling to ensure messages are delivered responsibly and in accordance with carrier policies and legal obligations.

We are committed to protecting user privacy and ensuring all SMS messages are sent only to users who have given explicit consent. Any complaints or reports of misuse are taken seriously and addressed promptly.

Changes to These Terms

We may update these Terms and Conditions from time to time. Any updates will be posted on this page with the effective date below.

Last updated: April 4, 2025